Shipping policy

Thank you for shopping with [W M Store]. This Shipping Policy explains how orders are processed and delivered within Pakistan.

Order Processing Time

  • All orders are processed within [1–3] business days.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • During sales, promotions, or high-demand periods, processing times may be slightly extended.

Once your order is dispatched, you will receive a confirmation message or email with tracking details (if available).

Shipping Coverage

We currently ship nationwide across Pakistan, including major cities and most rural areas.

Delivery availability may vary slightly for remote locations.

Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order size.

  • Cash on Delivery (COD) charges (if applicable) will be clearly shown before you place your order.

Any applicable discounts or free shipping offers will be displayed at checkout.

Estimated Delivery Time

Estimated delivery times after dispatch:

  • Major Cities: [2–4] business days

  • Other Cities / Rural Areas: [3–7] business days

Delivery times are estimates and may vary due to weather, courier delays, or unforeseen circumstances.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan where supported by our courier partners.

Please ensure availability at the delivery address to avoid delays or returned shipments.

Tracking Your Order

If tracking is available, you will receive a tracking number via SMS, WhatsApp, or email once your order has been shipped.

Tracking updates may take 24 hours to appear in the courier system.

Delivery Delays

While we work with reliable courier services, delays may occur due to:

  • Weather conditions

  • Courier operational issues

  • Public holidays or strikes

  • Incomplete or incorrect address information

[AR Derma Care] is not responsible for delays beyond our control.

Incorrect or Incomplete Address

Please double-check your delivery address and phone number at checkout.

If an order is returned due to an incorrect or incomplete address, the customer may be responsible for additional shipping charges for re-delivery.

Refused or Unclaimed Orders (COD)

If a COD order is refused or unclaimed at delivery:

  • The order will be returned to us.

  • Future COD orders may be restricted.

  • Re-shipping charges may apply if the customer requests re-delivery.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within [24–48 hours] of delivery with:

  • Your order number

  • Clear photos or video evidence

We will investigate and arrange a replacement or resolution where applicable.

Contact Us

For shipping-related questions, please contact us:

  • Email: [ranawajahat7979@gmail.com.]

  • WhatsApp / Phone: [+923109562479]

  • Business Hours: [7/24]

This Shipping Policy applies to orders shipped within Pakistan only and may be updated without prior notice.